Jaron CollisCore ConceptA critical evaluation of the technical fitness of an organisation, department or system. Often the prelude to an investment decision.investigationevaluationinvestigationData collection from interviews, internal reports, product reviews, industry surveys, analyst reports, company accounts, environmentuniquenessR&DoperationspersonnelevaluationEvaluators must be objective. Will candidly report their finding and produce an assessment of benefits and risks.directionbenefit-riskenvironmentHardware, software and networks. Investigate its history and plans for orderly change amidst the flux. Are there the right tools to execute the product and service strategies?awarenessimprovementinfrastructureawarenessOf emerging technologies, competitors, potential threatsimprovementBudgets for product, staff development. History and success of past roll-outs.infrastructureGood corporate IT? Organisation has well-defined boundaries of responsibilty?uniquenessDifferences to competitors - which trade-offs have been made (e.g. pick 2 of Good/Fast/Cheap). What IP rights are held?R&DIs there research capability for incremental improvements or breakthroughs? What is development capability, quality of builds and response to bugs?operationsAre operations efficient? Any scope for savings?personnelQuality of engineers and management. Who are the key people and how commited are they?directionWhere is technology now, where is it going?benefit-riskAnticipated pay-offs versus the manageable risks. A continuum of low/low to high/high.falseconsultancy12003-10-08T17:48:31.538+01:002003-10-08T17:48:31.538+01:00risk management